1. Introduction
At Veristel Casino Hotels, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at our properties.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, date of birth, payment information, and government-issued identification.
- Booking Information: Dates of stay, room preferences, special requests, and services used during your stay.
- Gaming Information: Player card numbers, gaming preferences, and gaming activity where permitted by law.
- Website Usage Data: IP address, browser type, device information, pages visited, and interaction with our website.
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and confirm your reservations and bookings
- Provide personalized services during your stay
- Process payments and manage your account
- Communicate with you about your reservations, services, and promotions
- Improve our website, services, and customer experience
- Comply with legal obligations and enforce our policies
- Administer loyalty programs and special offers
4. Information Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf
- Affiliated properties within the Veristel group
- Third parties when required by law or to protect our rights
- Business partners with your consent for marketing purposes
We do not sell your personal information to third parties.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to and correction of your personal information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Withdrawal of consent
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Email: [email protected]
Phone: +1 (888) VERISTEL
Address: 1 Casino Boulevard, Las Vegas, NV 89109
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